AWS: Parts and Service


	Support documents are in Adobe Acrobat PDF Format. If you have trouble viewing these documents, please be sure you have the PDF viewer plug-in installed.

	Installation, Operation and Maintenance Manuals: The documents listed are representative of current standard models only.Please contact the AWS service department at 800-666-7470 with your unit's model and serial number to ensure accurate manual information.

	Troubleshooting Guides: The Troubleshooting Guide is supplied as a reference for standard units only. Please contact the AWS service department at 800-666-7470 to solve specific equipment and application problems.

800-666-7470 Standard business hours are Monday through Friday, 8:00 am to 5:00 pm, excluding holidays. We offer after hours emergency phone support.


For assistance regarding product warranties and support: Phone 800-666-7470 Fax 630-595-5433 servicesupport@baldwintech.com		When contacting the service or parts departments please be sure to have the unit model and serial numbers in question available. That information will assist us in providing you with prompt service.



For assistance with AWS replacement parts: Phone: 847-966-8560 Fax: 847-966-6065 tcparts@thermalcare.com Please have unit model and serial numbers, located inside the electrical panel, ready when making part inquiries.		Need to order parts? To order a part, use the online Parts Quote Form or print and fill out this PDF Quote Form. We accept Visa, Mastercard, American Express and Discover Card

AWS
7720 N. Lehigh Avenue
Niles, IL 60714-3491

Toll Free: 800-666-7470 | Fax: 630-595-5433