800-666-7470 Standard
business hours are Monday through Friday, 8:00 am to 5:00
pm, excluding holidays. We offer after hours emergency phone
support.
Customer
Warranty and Support
For
assistance regarding product warranties and support: Phone 800-666-7470
Fax 630-595-5433 servicesupport@baldwintech.com
When
contacting the service or parts departments please be sure to
have the unit model and serial numbers in question available.
That information will assist us in providing you with prompt
service.
Installation,
Operation and Maintenance Manuals
Installation,
Operation and Maintenance Manuals are located on the corresponding
product page.
Parts
and Service
For
assistance with AWS
replacement parts: Phone: 847-966-8560
Fax: 847-966-6065 tcparts@thermalcare.com
Please have unit model and
serial numbers, located inside the electrical panel, ready
when making part inquiries.
