Overview Company
 

 

  

Please complete this survey to assist us in our goal of continually improving our equipment and service support.

Name
Company Name
Email Address
Retype Email Address
Original P.O.#
1. Was the AWS quotation complete with all the information needed to make a decision? Yes No Not Applicable
2. Did you find your contact with the AWS Sales Department or agency representatives to be professional? Yes No Not Applicable
3. Did the Sales Department provide the information you needed in a timely manner? Yes No Not Applicable
4. How did you decide to purchase this equipment from AWS?
5. Once you placed an order with AWS, did you find the order acknowledgment to be prompt and informative? Yes No Not Applicable
6. Did the equipment arrive when expected? Yes No
7. Did the equipment arrive in good condition? Yes No
8. Is the Operation and Instruction Manual complete and easy to understand?  Yes No Not Applicable
9. Did the equipment start-up without incident? Yes No Not Applicable
10. Did you contact the Customer Service Department for start-up or any other reason? Yes No
11. Does the equipment meet your expectations?  Yes No
12. Did you have any contact with other departments in addition to sales and service, such as order entry, credit, engineering, or shipping? Yes No
13. Is there anything we could have done better, or that you have seen other companies do, that would have been helpful to you from the time you placed your order with us until the equipment was started up? Yes No
14. Would you like us to contact you at this time?  Yes No
15. Would you consider purchasing from AWS again in the future? Yes No
 

 

      
 
 AWS
7720 N. Lehigh Avenue
Niles, IL 60714-3491

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